versaSRS HelpDesk - Ticketing System Software - Sample Reports

Right click on the required report and Select "Save Target As..." when prompted to specify the file name set the "Save As Type" to "All files" and ensure that the filename extension is .TXT and not .HTM.

Within versaSRS HelpDesk, create a new report (Administrator / Manage Reports) and copy the contents of the text file to the Report section.

Download Description
right click to download and save Call Logging Summary Report
right click to download and save Cases Closed By Category
right click to download and save Cases Closed By Customer
right click to download and save Cases Closed By User
right click to download and save Cases Logged
right click to download and save Current Cases By Category
right click to download and save Current Cases By User
right click to download and save KPIs Cases Closed By Customer And Category
right click to download and save Open Case Action Status Report By Category
right click to download and save Open Case Action Status Report By Team
right click to download and save Overdue Calls No Response To Requestor
right click to download and save Overdue Cases By User
right click to download and save Percent Cases Closed By Due Date For Customer
right click to download and save Assets Report
right click to download and save Assets Summary
right click to download and save Chart Sample
right click to download and save Database Column Usage
right click to download and save Database Stored Procedures
right click to download and save Database Table Properties
right click to download and save Database Tables And Views
right click to download and save Database Views

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