Welcome to the versaSRS resources page!
This resource page is a collection of useful links to assist
you — whether you have a technical question or just want to
learn more about versaSRS.
Getting Started
Technical Assistance
Find an answer to a specific technical question -
Knowledge Base
-
Top technical questions (with answers from the VersaDev
Knowledge Base)
- FAQ - How to configure Queues
and Email
Article 124
- FAQ - How does Case Locking in
versaSRS work?
Article 121
- FAQ - What are Child or Linked
Calls?
Article 122
- FAQ - How do you customize the
Quick Launch Buttons section?
Article 133
- License Notification Error
after applying Purchased License Keycode
Article 142
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User to user support is available via the
VersaDev Forums
-
Submit a Support
Request
-
Contact VersaDev
Service Management Links & Resources
ItilFoundations.com, the Internet Resource for Service Management