versaSRS HelpDesk Case Study - Australian Satellite Communications

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Energy Digital Magazine
Interview		 Energy Digital Magazine Interview (Page 86, February 2010)
URL www.ascs.com.au
Industry Satellite / Technology
About the Organization

Australian Satellite Communications Pty Ltd (ASC) which is part of the Australian Satellite Communications Group of Companies has a wealth of experience in providing satellite communications services throughout the Asia – Pacific region, and is able to provide turnkey solutions for customers in very tight timeframes.

ASC deliver high quality service to their customers via versaSRS HelpDesk.
 

"In the case of our largest contract we were able to provide more than the Service Level Agreements. We are a long way ahead of a lot of the other contractors."

Michael Blake, Service Manager, Australian Satellite Communications
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