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Help Desk & Service Request Software: Asset Issue Management

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Asset Issue Management At a glance know where assets are in the business and which assets raise the most trouble tickets.

versaSRS's Asset Manager feature is a complete and customisable database for tracking all of your organisation's assets. Gather information about each type of asset and related them to other existing assets in your organisation. Including; Purchase/Sale details, Lease details, Warranty info, Assets Assignee, Asset to Asset Linking, Ticket History and Documentation Attachments.


Benefits 

  • Provide exact details on every facet of your assets. Technicians can locate these assets faster and with less errors. Also keep track of the age of your assets and when they are set to be replaced or upgraded.

  • Values can be assigned to assets to track current cost and depreciation or damage repair costs.

  • A photograph provides and easy way to locate any asset you might have. Reduce errors and delays in finding assets.

  • Assign assets to calls.

  • Add documents and attachments to assets.

  • Assets Warranty Email Notifications.

  • Search Assets.

  • Easily manage multiple assets across your entire enterprise.

  • Store comprehensive asset, vendor, leasing information for better management of company assets.

  • Record complete histories of each asset.

  • Link assets to clients, help desk jobs and other assets.

  • Track the complete service history of assets.