Latest News
9 January 2012
VersaDev UK - Open For Business
read more  |
9 January 2012
Welcome New Customers
read more |
12 December 2011
versaSRS v5.0 Release Date & Release Notes
read more |
18 November 2011
Integrate your 3CX PBX Phone System with versaSRS via versa3CX
read more |
27 October 2011
VersaDev Expands Into UK
read more |
5 September 2011
Welcome New Customers
read more |
5 July 2011
Join us at the itSMFA LEADit 2011
read more |
5 July 2011
Majella Wines at PacRim
read more |
16 May 2011
Join us at CommunicAsia 2011
read more |
11 May 2011
VersaDev at PacRim IT Service Management 2011
read more |
25 March 2011
Welcome New Customers NightOwl & The Animal Health Board
read more |
9 February 2011
VersaDev at Service Desk & IT Support Show
read more |
4 February 2011
Regency Media improving customer service through versaSRS
read more |
Customer Spotlight
  VersaSRS
is very easy and straightforward to implement. We host our own VersaSRS, also have great support from VersaDev."
Eric Kuncoro,
Web Technology Consultant, eWorks
read the complete case study |
We looked at the GotoAssist package as well as Syssaid's offering but neither had the feature list the VersaSRS offers "
Dan Wilson
Director, Cord International
read the complete case study |
versaSRS has allowed us to easily and centrally manage and track support issues as well as calculate and manage metrics on a daily, weekly and monthly basis."
Randall O. Walrond, President
IVR Technologies
read the complete case study |
The product installed in minutes and was configured not long after."
Dominic Borg
Service Delivery Manager
Regency Media
read the complete case study |
versaSRS has made a considerable impact at the school, as expected, which is why the Business Manager has requested a second instance."
David Mitchell
Systems Manager
Emmanuel College
read the complete case study |
versaSRS has greatly improved the entire process for service requests .. And we have only touched on the surface of what the software is really capable of."
Jannis Seccafien, Customer Service Officer Property, Adelaide City Council
read the complete case study |
In the case of our largest contract we were able to provide more than the Service Level Agreements."
Michael Blake
Service Manager
Australian Satellite Communications
read the complete case study |
Help Desk & Service Request Software - Our Customers
<< Back to Customers
Company:
Regency Media
Location: Australia
Industry
Sectors: Manufacturing
Web: http://www.regencymedia.com.au
Click to view case study
Regency Media has been manufacturing media for the Home Entertainment Industry since the mid 1950’s. Regency Media is the entity formerly known as AAV Regency and has under a single management structure Australasia’s most experienced, locally owned electronic media manufacturing business. The business encompasses DVD and CD replication, packaging, design and distribution logistics. These services are provided from world class, high-tech manufacturing centres at Braeside in Melbourne and Northmead in Sydney.