Latest News
9 January 2012
VersaDev UK - Open For Business
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9 January 2012
Welcome New Customers
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12 December 2011
versaSRS v5.0 Release Date & Release Notes
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18 November 2011
Integrate your 3CX PBX Phone System with versaSRS via versa3CX
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27 October 2011
VersaDev Expands Into UK
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5 September 2011
Welcome New Customers
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5 July 2011
Join us at the itSMFA LEADit 2011
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5 July 2011
Majella Wines at PacRim
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16 May 2011
Join us at CommunicAsia 2011
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11 May 2011
VersaDev at PacRim IT Service Management 2011
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25 March 2011
Welcome New Customers NightOwl & The Animal Health Board
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9 February 2011
VersaDev at Service Desk & IT Support Show
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4 February 2011
Regency Media improving customer service through versaSRS
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Customer Spotlight
  VersaSRS
is very easy and straightforward to implement. We host our own VersaSRS, also have great support from VersaDev."
Eric Kuncoro,
Web Technology Consultant, eWorks
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We looked at the GotoAssist package as well as Syssaid's offering but neither had the feature list the VersaSRS offers "
Dan Wilson
Director, Cord International
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versaSRS has allowed us to easily and centrally manage and track support issues as well as calculate and manage metrics on a daily, weekly and monthly basis."
Randall O. Walrond, President
IVR Technologies
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The product installed in minutes and was configured not long after."
Dominic Borg
Service Delivery Manager
Regency Media
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versaSRS has made a considerable impact at the school, as expected, which is why the Business Manager has requested a second instance."
David Mitchell
Systems Manager
Emmanuel College
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versaSRS has greatly improved the entire process for service requests .. And we have only touched on the surface of what the software is really capable of."
Jannis Seccafien, Customer Service Officer Property, Adelaide City Council
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In the case of our largest contract we were able to provide more than the Service Level Agreements."
Michael Blake
Service Manager
Australian Satellite Communications
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Help Desk & Service Request Software - Our Customers
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Company:
Murray Nolan Limited
Location: Ireland
Industry
Sectors: Retail,
Online shopping
Finance,
Distribution
Web: http://www.murraynolan.com
Murray Nolan Limited is an Irish owned agency based home shopping catalogue company offering home shopping, financial services, home distribution and ordering through an agency based model. Operating from 2 locations; Clonee Co. Meath and Newbridge Co. Kildare, Murray Nolan employs 80 people fulltime. This number rises to 150 throughout the year
There are 5 brands, Morses Club, Celtic Hampers, Family Hampers, Bargainstore.ie and Hampers Clothes 'n' More. Morses Club operate within a network of 75 full time agents split into 7 regions. There are approx 35,000 customers. Family and Celtic Hampers operates with 5,200 self-employed agents and has approx 35,000 customers