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Company
: IVR Technologies Inc


Location: USA

Industry Sectors: Communications, Networks

Web: http://www.ivr.com

IVR Technologies is a leading software development company in the SIP space for Voice over IP enhanced services and real-time billing solutions.


"versaSRS has allowed us to easily and centrally manage and track support issues as well as calculate and manage metrics (average time to resolve, agent performance, issues per product, issues by category, issues by customer) on a daily, weekly and monthly basis."

Randall O. Walrond, President, IVR Technologies

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